easyfunPrivacy Policy

This page describes what we collect when you use easyfun and how we keep that data protected. We at easyfun collect personal information—your name, email, identity documents, payment details, and betting history—only when you register and play. We do not sell your data to third parties, and we do not use it for marketing without your consent. All information is encrypted in transit and stored securely on our servers.

Your data is central to how we operate. We need your identity to verify you are a real person and that you are in a jurisdiction where our services are permitted. We need your payment details to process deposits and withdrawals. We need your betting history to settle matches accurately and detect fraud. We protect all of this information under industry-standard encryption and access controls. Our staff access your data only when necessary to support your account or comply with regulation.

This policy applies to all easyfun users across sportsbook, live-dealer, and slot games. It covers what we collect, how we use it, your rights, and how to contact us with privacy questions. If our policy changes, we notify registered users via email and give 30 days' notice before new terms take effect.

What Data We Collect on easyfun

We collect data in three ways: registration, activity, and payment. When you register, we ask for your full name, email address, date of birth, and phone number. We require a government-issued ID (passport, national ID card, or driver's license) to confirm your identity. We also collect your physical address and proof of address (utility bill, bank statement, or lease agreement) to verify you are based in a jurisdiction where our services operate.

When you play, we record everything. Every sportsbook bet (match, odds, stake, outcome), every live-dealer hand (cards dealt, bet amount, result), every slot spin (game name, bet size, result, RTP percentage)—all stored with a timestamp. We also log your login times, IP addresses, device types, and browser details. This activity data helps us detect fraud, resolve disputes, and improve platform stability.

When you deposit or withdraw, we collect payment information. For QRIS, e-wallets (e-wallet, mobile banking, local payment, online payment, e-wallet), or bank transfers, we record your chosen payment method, the amount, and the transaction ID. We do not store your full credit card number or bank account number—only the last four digits and the payment processor's reference. Payment processors (banks, e-wallet companies) handle the actual financial data on your behalf.

Identity data

Name, date of birth, nationality, government-issued ID. We verify this matches your account name and payment details.

Contact data

Email and phone number. We use this to contact you about account issues, verify logins, and send security alerts.

Payment data

Payment method, transaction ID, deposit/withdrawal amounts. We retain this for at least five years to comply with anti-money-laundering rules.

Activity data

Bets, game plays, login times, IP addresses, device details. We retain this for at least two years to support dispute resolution and fraud detection.

How We Use Your Data on easyfun

We use your data for four purposes: providing our service, preventing fraud, complying with law, and improving the platform. To provide our service, we need your identity to verify your account is legitimate, your payment details to process transactions, and your betting history to settle matches. Without this data, we cannot operate.

To prevent fraud, we analyze your activity for suspicious patterns. If you place unusually large bets, withdraw suddenly after a loss, or log in from multiple countries simultaneously, our system flags this. We do not ban you automatically—we contact you to verify the activity is legitimate. This protects your account from unauthorized access and protects us from money-laundering abuse.

We comply with local regulation, including anti-money-laundering and anti-terrorist-financing rules. Governments in jurisdictions where we operate may request user information during regulatory inquiries. We disclose your data only if compelled by law, and we notify you when possible. We do not volunteer information—we respond only to formal legal requests.

Third Parties We Share Data With

Game suppliers (providers of live-dealer software, slot games, RNG technology) may receive anonymized betting data to calculate RTP and detect cheating. They do not receive your name, identity documents, or contact information—only anonymous bet outcomes and amounts. This helps them maintain game fairness and security.

Our hosting provider (the company that runs our servers) stores all your data and has access to it technically. We choose hosting providers in jurisdictions with strong data-protection laws and contractually bind them to confidentiality. We do not share your data with hosting providers outside of hosting itself.

We do not sell your data to marketers, brokers, or third-party advertisers. We do not share your email with gambling promoters or other platforms. We do not allow our staff to access your data for personal use. Violations of these rules result in termination and legal action.

Your Rights Regarding Your Data on easyfun

You have the right to access your data. You can log into your easyfun account and review your registered name, email, phone, and betting history. If you want a complete copy of all data we hold about you (including identity documents, payment records, and activity logs), you can request an export from our support team. We aim to provide this within 30 days.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong in our records, contact our support team to update it. We will verify the change using the same process as account registration—identity documents and proof of address.

You have the right to delete your account and associated data, subject to legal limits. Once you request account deletion, we close your account and remove personally identifiable information after a grace period (usually 30 days). However, we retain anonymized betting data (bets with no name or identity attached) indefinitely for statistical and compliance purposes. We also retain payment records for at least five years to comply with anti-money-laundering regulation.

Cookies, Security & Data Location on easyfun

We use cookies and similar tracking technologies. Session cookies keep you logged in during a play session and expire when you close your browser. Persistent cookies remember your login across visits, allowing you to stay logged in longer (if you enable "remember me"). Analytics cookies track how you use the site to identify technical problems and improve user experience. All cookies are optional except the session cookie—you can disable persistent and analytics cookies in your browser settings without losing access to easyfun.

We encrypt your data in transit using TLS (Transport Layer Security), the same encryption banks use. Data at rest is encrypted using AES-256, military-grade encryption. We do not store passwords in plain text—we hash them using bcrypt, a one-way encryption. Even if our servers are breached, hackers cannot reverse the hash to find your password.

Our servers are located outside Indonesia in secure data centres. This means your data may be stored and processed in jurisdictions other than your own. We choose data centres in countries with strong data-protection laws. We do not transfer your data to countries without adequate privacy protection. If you object to your data being stored outside Indonesia, you can request deletion (subject to legal retention requirements) via our support team.

How to Contact Us & Policy Updates on easyfun

If you have privacy questions or want to exercise your rights, contact our support team. We operate in English and Indonesian. Reach out via FAQ, email, or in-app chat. We aim to respond within 48 hours. If you have a formal privacy complaint, provide details about what happened, when it happened, and what resolution you seek. We investigate all complaints and respond with findings within 30 days.

We may update this policy. If we make material changes (e.g., we start sharing data with new third parties, or we change how long we retain data), we email all registered users with 30 days' notice. You can accept the new policy or delete your account. If you do not respond within 30 days, we assume you accept.

This policy was last updated in May 2026 and applies to all easyfun users globally, wherever our services operate. It is governed by the laws of the jurisdictions in which easyfun operates, and disputes are resolved through our support process or, if necessary, local legal channels.

easyfun Privacy – Summary

We at easyfun collect identity, contact, payment, and activity data. We use this data to provide our service, prevent fraud, comply with law, and improve the platform. We do not sell your data, and we do not share it with marketers. Payment processors and game suppliers have limited access only to what they need. All data is encrypted in transit and at rest, and we retain it securely for the periods required by law.

You have rights to access, correct, and delete your data (subject to legal holds). You can opt out of marketing and non-essential tracking. If you believe we violated your privacy, contact our support team or a data protection regulator in your jurisdiction.

Our policy is transparent and available at any time. If it changes, we notify you 30 days in advance. Our commitment is to protect your privacy while operating a fair and fraud-resistant platform. Your data is your asset—we treat it accordingly.